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Data Recovery

Data recovery is the process of salvaging data from damaged, failed, corrupted or inaccessible primary storage media when it cannot be accessed normally. Often the data are being salvaged from storage media formats such as hard disk drive, storage tapes, CDs, DVDs, RAID, and other electronics. This can be due to physical damage to the storage device or logical damage to the file system that prevents it from being mounted by the host operating system.

A wide variety of failures can cause physical damage to storage media. CD-ROMs can have their metallic substrate or dye layer scratched off; hard disks can suffer any of several mechanical failures, such as head crashes and failed motors; tapes can simply break. Physical damage always causes at least some data loss, and in many cases the logical structures of the file system are damaged as well. This causes logical damage that must be dealt with before any files can be salvaged from the failed media.

Far more common than physical damage is logical damage to a file system. Logical damage is primarily caused by power outages that prevent file system structures from being completely written to the storage medium, but problems with hardware (especially RAID controllers) and drivers, as well as system crashes, can have the same effect. The result is that the file system is left in an inconsistent state. This can cause a variety of problems, such as strange behavior (e.g., infinitely recursing directories, drives reporting negative amounts of free space), system crashes, or an actual loss of data.

Some kinds of logical damage can be mistakenly attributed to physical damage and for this reason alone data recovery attempts should be made only by trained data recovery specialists. Often times a failed attempt can damage data that would have been otherwise recoverable.

HDRS provides both logical and physical data recovery services by trained specialists at very reasonable pricing. We also have cost effective affiliations with a variety of data recovery companies for services that HDRS can not provide.

Please complete a Data Recovery Request form for a quote.

Links to other services:

Data Destruction

Forensic Analysis

Family / Consumer Services